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PostPosted: Sat Sep 07, 2013 4:32 am 
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Posts: 1244
KB20130906 Remove Ask Toolbar



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Part one: Uninstall Ask Toolbar (v12.1.0.452) for Mozilla Firefox

Note MD5 for the installer file, 9d53a67662b4d59041d815868459ed79

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1. Close all of Firefox windows.
2. Run Windows Task Manager, check Processes tab and manually terminate the following TBNotifier.exe *32 to smoothly delete Ask Toolbar for your FF software.

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3. We first use Windows Uninstall to remove Ask Toolbar from the programs list: double click Control Panel on desktop >> press Uninstall a program >> locate below Ask Toolbar (2.67 MB) by Ask Partner Network, press the Enter on your keyboard.

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4. Say Yes to Programs and Features below.

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5. To continue to remove the said Ask Toolbar for Internet Explorer program, you use Admin rights and choose Yes from UAC below.

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6. Then Windows will help us get rid of Ask Toolbar in background.

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7. To cleanly erase Ask Toolbar, you need to reset Firefox's first search engine and its "Home Page" settings.

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Part Two: Remove ask.com Community Toolbar

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NOTE To FULLY remove this ask.com Community Toolbar, you need to remove Ask Toolbar (v1.6.2.0), the ask.com Toolbar (v6.15.0.27), the Search Protect by Conduit, the MyPC Backup, and the TuneUp Utilities 2013 (by AVG).

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Part Three: Remove Ask Toolbar for Internet Explorer
Additional specs:
- MD5 for the installer package: 1e047cfbb0076ead7c18b96ffd313d6f
- Filename, FFASKToolbarInstaller_ASK_tbr_1.6.2.0.exe
- Detection ratio: 1/45 (ESET-NOD32 (V20130906) has classified this software as a variant of Win32/Bundled.Toolbar.Ask.A!)

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Therefore, you should remove Ask Toolbar for your computer ASAP! Read more details here.


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PostPosted: Mon Aug 04, 2014 7:20 am 
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This update will guide you through the Ask Toolbar v1.6.2.0 removal:

1. Close Internet Explorer and other browser programs.
2. Check out your programs list.
3. Locate the main application Ask Toolbar and launch Uninstall.
Attachment:
20140804001710.jpg
[ 47.03 KiB | Viewed 2241 times ]

4. Answer Yes to the below Programs and Features alert.
Attachment:
20140804001804.jpg
[ 59.29 KiB | Viewed 2241 times ]

5. Wait while Windows Installer is preparing related file information.
6. Hit Yes on the following UAC warning to continue the removal process.
Attachment:
20140804001837.jpg
[ 80.2 KiB | Viewed 2241 times ]


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PostPosted: Mon Aug 04, 2014 7:30 am 
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Related file info are:

C:\Program Files (x86)\Ask.com\cobrand.ico
C:\Program Files (x86)\Ask.com\config.xml
C:\Program Files (x86)\Ask.com\favicon.ico
C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
C:\Program Files (x86)\Ask.com\mupcfg.xml
C:\Program Files (x86)\Ask.com\SaUpdate.exe
C:\Program Files (x86)\Ask.com\UpdateTask.exe

C:\Program Files (x86)\Ask.com\ (the main install folder)


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PostPosted: Mon Aug 04, 2014 7:31 am 
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HKLM|SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
HKLM|SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
HKLM|SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
HKLM|SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
HKLM|SOFTWARE\Classes\Wow6432Node\CLSID\GenericAskToolbar.ToolbarWnd.1
HKLM|SOFTWARE\Classes\Wow6432Node\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
HKLM|SOFTWARE\Classes\Wow6432Node\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
HKLM|SOFTWARE\Classes\Wow6432Node\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders|C:\Program Files (x86)\Ask.com\


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PostPosted: Mon Aug 04, 2014 7:32 am 
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HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF


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PostPosted: Mon Aug 04, 2014 7:32 am 
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HKLM|SOFTWARE\Wow6432Node\Classes\CLSID\GenericAskToolbar.ToolbarWnd.1
HKLM|SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
HKLM|SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
HKLM|SOFTWARE\Wow6432Node\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
HKLM|SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
HKLM|SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar{D4027C7F-154A-4066-A1AD-4243D8127440}
HKLM|SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar|{D4027C7F-154A-4066-A1AD-4243D8127440}
HKLM|SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}


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PostPosted: Thu Aug 28, 2014 8:23 am 
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HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0D3F2156305AC984CB34F23B011B24A9
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\158D6D9E3FE81fa428925F22ACB3A965
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\15E6C514FEFC09f45BAFAAE1D7546ED4
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1DB42320A8525634AA089F0BEC86473B
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\22468B0D6050b2e46B9C4B67A8F59577
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2251BF05A2F606d43BB064BD63CBD87E
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3255D95681398614190EDF0A4F3F77DB
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3CDF313E9B28c944FBC7579CF4949414
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB4748E6


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PostPosted: Thu Aug 28, 2014 8:24 am 
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HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB4748FF
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB477508
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB478757
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB47877E
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB47C77A
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB47F670
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730850AB67CA07
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465730CF64469657A


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PostPosted: Thu Aug 28, 2014 8:24 am 
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HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465737A8684D4677A
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F465737B7987A75C7A
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F46573A75C6CAD4777
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F46573A75CE8770476
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F46573A787E6479D47
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F46573B8640FFF7477
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\44F52445D454F5F46573B8640FFFA77A


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PostPosted: Thu Aug 28, 2014 8:24 am 
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HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\71E54748EDD3dc1468548785DC856EDA
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\754590DD06DE8d249B526503432F99D4
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8036C72171EF4ba46856BF57969F6A36
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\89BB7852687BDC34B9A81E01C7FF9173
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CBC85D72B148084ABE8C2F072F781F4
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CC5A38A64D6098468BC8395BA0EFF03
HKLM|SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8DF9A1AC557F56c49B56F6B83E293C15


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